Hilton Primary School

Home Page

Hilton Primary School

Home Page


Covid-19 Support for families


Please see the information below for additional support during the school break.

You may need to click on the links supplied for more details.


Emergency help


Derbyshire County Council Call Derbyshire/Starting Point  if you require support 01629 533190 

If you are in immediate danger call the police 999

Silent Calls to the police (if you can’t speak) – 999 55


Derbyshire County Council Community Response Unit 01629 535901


For information on support for domestic abuse

please scroll to the bottom of this page.


Help for children with special educational needs and disabilities.

Derbyshire County Council - Local Offer - services available for children and young people (aged 0 to 25) with special educational needs and disabilities!/directory


Food Parcels:


Grace Church, Hilton offers help and support to families that are struggling, or who are in need. For instance, if there are families who are struggling to get food in, they could provide meals as a church and they also run a local food bank. Mark Selby, who runs the church says "We know the 6 week summer holidays can be challenging and we are happy to meet up with people for a coffee and chat" 


Mark can be contacted on 07960 829207, or

Food Projects - South Derbyshire CVS - Voluntary Sector Development Agency

South Derbyshire CVS is a voluntary sector development agency based in Swadlincote that covers the whole of South Derbyshire. Our aim is to work with community groups, voluntary organisations and individuals to improve the quality of life in South Derbyshire. We began operating in May 1996 and have grown considerably since then.

CVS number 01283 219 761


Money Support.

Derbyshire Discretionary Fund (DDF) - Derbyshire County Council

Derbyshire Discretionary Fund (DDF) The Derbyshire Discretionary Fund (DDF) can provide grants or emergency cash payments if you are in urgent need of financial help following a crisis or disaster.

Step Chage

Contact the UK’s leading debt charity to get expert debt advice and fee-free debt management to help you tackle your debts. Step Change Debt Charity.

StepChange Debt Charity - Free Expert Debt Advice.

Contact the UK’s leading debt charity to get expert debt advice and fee-free debt management to help you tackle your debts. StepChange Debt Charity.


The Stop Loan Sharks Helpline Service - Ensuring that illegal money lenders (loan sharks) do not take advantage and profit from other people’s hardship is fully operational during the COVID-19 pandemic- 

0300 555 2222 Text a report 07860022116


Department for Work & Pensions This website gives the most up to date government information for benefits, Universal Credit etc



Benefits during the Coronavirus This link has the most up to date information for benefits, Universal Credits etc. The Information is updated daily



Employment and benefits support - Understanding Universal Credit

If you are affected by coronavirus or its effect on the economy, there is a wide range of support available. These pages provide information about the changes the government has brought in to support people who are already claiming benefits, need to claim benefits, or are at risk of losing their job as a result of coronavirus.

Money Advice Service The Money Advice Service gives guidance and help with how to manage your money better.


Citizens Advice There is general advice specifically about COVID-19 on the national Citizens Advice website here: We cover a wide range of issues including… Housing (renting and home ownership) Debts and Money Problems Family and Relationships Health and Social Care Energy Efficiency Employment Consumer Benefits Our advice is free, confidential, impartial and independent.


Call our Derbyshire Districts Advice line: Monday to Friday 9.00am - 4.00pm 0300 456 8390 (See reverse for call charges)


Money Saving Expert 

Employment Help


Online Safety Information

Suspicious Email Reporting Service (SERS) If you receive an email that you think is suspicious, you can forward it to the NCSC at and their automated programme will immediately test the validity of the site. Any sites found to be phishing scams will be removed immediately

Tik Tok: a guide for parents A new Parent Info article explores how Tik Tok works, the parental controls available, and how they can help their child to stay safer on the platform.

TikTok: what parents need to know | Parent Info

Despite only launching in 2018, TikTok has enjoyed a dramatic rise to become one of the most popular social media apps on the planet. Here’s everything parents and carers need to know about it.


Training Support:

This website covers groups and support nationwide. This government website offers training courses at ‘beginner’, ‘intermediate; and ‘advanced’ levels and takes the learner to the relevant training provider offering courses. All training courses are FREE.





South Derbyshire District Council- If you are worried about becoming homeless, please email the customer services team at or call the customer services.


Mental Health


Trent PTS can offer many services to support you if you are experiencing: Low Mood, Anxiety and Depression, Stress, Excessive Worry or Difficulties controlling your emotions. Specialised services for Trauma, Bereavement, Relationships and psychological difficulty due to a long-term condition. Trent PTS are still offering treatment via telephone and online. Contact 01332 265659 or email:


Every Mind Matters Every Mind Matters is the new national platform for good mental health, from Public Health England. It aims to make it easier for everyone to look after their own wellbeing and improve their mental health, by providing a digital hub full of advice, tips and resources and a new online tool to help everyone create their own action plan.


Every Mind Matters | One You - The NHS website

Feeling stressed, anxious, low or struggling to sleep? Every Mind Matters and One You can help with expert advice and practical tips. Start the fightback to a healthier you today.


Qwell Qwell is a free online Mental Health and Wellbeing resource for parents and carers of young people under the age of 18 that requires no formal referral, instead only requiring the user to set up an account on the website. Chat available online.


Derby and Derbyshire: Emotional Health and Wellbeing.


Samaritans What support do they offer? Offering mental health support and can be contacted by telephone, letter, email and mini-com. There's also a face-to-face service, available at their local branches. They are open 24 hours a day, every day of the year.


Men-Talk is all around the subject of improving men's mental health, raising awareness, removing the stigma and ultimately reducing male suicide. Men-Talk are continuing to offer mental health support to anyone who needs it. They are providing talks, listening, sharing and signposting online.


Kooth An online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Online Chat Available


 Action for Children We protect and support children and young people, provide practical and emotional care and support, ensure their voices are heard, and campaign to bring lasting improvements to their lives. Offering support around fostering, adoption and through resources. Daily tips and tricks on how to boost your wellbeing/ Feel Good Booklet


Ready for School 

To Help support your child to return to school, below are some key strategies that can be put in place:


  • Regular bedtime routines, baths/showers, reading books and quiet time regular time for bed. 

  • Clear Boundaries - Be consistent, ensure that you are clear when putting boundaries in place

  • Regular meal times. 

  • Good Hygiene routines 

This advice to help support routines to be re introduced ready for September when your children will return to school, by introducing good and robust routines this will support your child's emotional well-being. We know that Covid-19 has presented challenges but by reintroducing these steps before September your child will have a clear understanding of what is expected of them and there will be less of a shock when they have to start to get ready for the school day. Good sleep patterns will also mean that your child is ready to learn when they return to school. 


Relationship Advice: 


Relate Derby ( has a range of counselling services free to residents of Derby and Derbyshire. We’re able to see people quickly at the moment using webcam and telephone. Please contact us on 01332 349177 or 07741193484 IAPT (Improving Access to Psychological Therapies) counselling for couples and individuals 16+. People can access this free service if they are registered with a Derby or Derbyshire GP. Anyone who is experiencing anxiety and depression can contact their GP to get referred to Relate Derby or people can contact us directly. Support for children and young people’s (age 5-18) emotional health and wellbeing. If you know a child or young person who is experiencing depression, low mood, stress, panic or anxiety, or needs wider emotional support due to the impact of the Covid-19 pandemic then our specially qualified counsellors are ready to help. This is a free service and people can talk to a qualified counsellor quickly.


Counselling for people affected by Autism Spectrum Condition (ASC).


Our free Autism Telephone Helpline (0808 178 9363) This has been extended and is now running on Monday, Tuesdays and Thursdays 10am -1pm. Thanks to Foundation Derbyshire and Tesco for their extra financial support. Our helpline gives people the opportunity to speak directly to an experienced Relate trained counsellor without having to make an appointment. Calls are free from landlines and most mobiles. 


Domestic Abuse support

Derbyshire Domestic Abuse Support Line Children, young people and families who are affected by domestic abuse or violence can get support, including refuge accommodation, by contacting the Derbyshire Domestic Abuse Support Line. Its available 24 hours per day, 7 days per week and offers a single point of contact to get the help you need. Tel: 08000 198 668 and you'll get help from someone close by. You can also contact them by email: Website Call 08000 198 668 Email Text 07534 617252 Mon – Fri 8.00am – 7.00pm specialist domestic abuse workers will take the call and refer into the Derbyshire Domestic Abuse Support Services. Overnight, weekends and bank holidays contact the helpline and the call wibe taken by Call Derbyshire, who will respond and direct to the support services


The National Domestic Abuse Helpline Provide guidance and support for potential victims, as well as those who are worried about friends and loved ones. website 0808 2000 247 24 hours a day Free Calls


The Men’s Advice Line A confidential helpline for male victims of domestic abuse and those supporting them. website 0808 801 0327



Home | Domestic abuse affects men too | Men's Advice Line UK

The Men’s Advice Line is for male victims of domestic abuse. We offer confidential advice, non-judgmental emotional support, practical information and help


Substance misuse:


Change Grow live Supporting young people who are using drugs or alcohol, feel they have a problem and want some help. We’re not here to judge you or tell you what to do, but we can help you make the changes you want to make.


Bereavement support

Winston’s Wish Information, advice and guidance on supporting bereaved children and young people during the coronavirus (COVID-19) outbreak and our updated services and opening times.


Cruse Breavement Centre

01332 332098


SOBS: Survivors of Breavement by Suicide. We exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide. We help around 7000 people each year, including through our national helpline and local support groups.




Treetops Hospice Care Counselling and Emotional Support. 

0115 949 1264 -support-serPl


Hilton Primary School is committed to creating and maintaining a happy and safe environment for our children to live, learn and laugh. Please use the links below to find out more about the steps we take to safeguard children and how you can help us to ensure that all of our children thrive.


Covid-19 School Closure, home learning and emergency provision for the children of key workers addendum.


Our vision is to ‘create a happy school community where all children participate, excel and are proud of their achievements.’ Making sure that everyone in our school community is safe is an essential prerequisite if children are to demonstrate any of the above.


At Hilton Primary School we have a Safeguarding Team, listed below, but also regard seeking to identify and overcome all barriers to learning as an important part of the partnership between school and families. Information about our approach to pastoral support, e-safety and our policies and procedures can be found below.


You can download the Important Safeguarding information for parents and carers booklet and other leaflets and documents, that may be useful, further down this page.


Safeguarding Team

Mrs Edwards -  Designated Safeguarding Lead

Mrs White -  Deputy Designated Safeguarding Lead

Mrs Barratt - Deputy Designated Safeguarding Lead

Mr Handy - Deputy Designated Safeguarding Lead

Mrs Brown - Deputy Designated Safeguarding Lead


Safeguarding Information

Staff in school, by law, have a duty to report any concerns that they may have that any child may be suffering significant harm, particularly as a consequence of possible abuse. It is a Department for Education requirement that each school in the country nominates a senior member of staff who will have special responsibility for Child Protection. At Hilton, we have four members of staff who have received advanced safeguarding training.


The school has a policy on Safeguarding, which has been agreed by the Governing Body. We also refer regularly to the Keeping Children Safe in Education document, which highlights important safeguarding information. As a school, we have close contacts with the School Health Service, Children's Services and the Police, any or all of who may become involved if abuse is suspected or alleged.


The school has a responsibility to collate basic information such as who has parental responsibility for a child, and to pass this information to the relevant agencies if so requested. In the event of an investigation into possible child abuse, the school has a duty to cooperate with the investigating agencies to the best of their ability to promote the welfare of the child. Whilst the school will always attempt to work in partnership with parents and carers, and try to ensure that they are fully informed of, and participate in, any action concerning their child, if there is a conflict of interest; the welfare of the child must be the paramount consideration.


School takes very seriously the appointing of new staff and follows the 'Safer Recruitment' advice from the Local Authority. Our staff and volunteers are DBS checked to ensure all our pupils stay safe.


Regular attendance at school is also vital in ensuring that our children are safe.  Not only does absence impact on their potential achievement, it also raises concern about children's safety and welfare.  For further information, please see our section on Attendance beneath the Parents tab. 


Should you wish to discuss child protection and the safety of your child, or indeed, any other child in school, please feel free to contact the safeguarding team. Please take time to read the leaflet in the link below. Here you will also find our Child Protection and Safeguarding Policy and the Keeping Children Safe in Education document as well as our Safer Working Practice guidance.


For further support or advice, please visit our Family Support page under the Parents tab.

Safeguarding Leaflet for Parents

Child Protection and Safeguarding Policy

Keeping Children Safe in Education- Part 1 September 2020


We are very grateful to have a large team of volunteers who help in school on a regular basis, as Swim Patrol, Buddy Readers and general support in the classroom. We really do appreciate all they do; our volunteers make a huge difference on a daily basis. Please find below links to our Volunteer Handbook and our Policy for Supervision of Volunteers. If you are interested in becoming a volunteer, please print off the application form below, complete and return to the school office.

Handbook for Volunteers

Policy for Supervision of Volunteers

There are many ways by which we teach children to stay safe. These include:



At Hilton, we believe that we will prepare children for the future and raise standards across the curriculum by stimulating children’s imaginations, developing empathy and providing opportunities for critical thinking and problem solving. This includes promoting British Values. The values of democracy, the rule of law, individual liberty and mutual respect and tolerance of those with different faiths and beliefs are promoted through the delivery of our curriculum, specific sessions and assemblies to develop children’s social and emotional understanding.


Friendship Buddies (Friendship Patrol  in Year 2 and Blue Caps in Year 6) do a great job of encouraging positive friendships and play. We also have an established School Council, giving all children opportunities to have a voice.


Mrs Asquith leads our PSHCE curriculum with support from Miss Toone,  Mrs Stanford and Mrs Pashley in our School Council work.

Online Safety

At Hilton, we teach the children about e-safety through their computing lessons. This begins with basic skills such as remembering to ask an adult before using the internet in Year 1 and, by Year 6, the children are taught the difference between on-line friends and in-person friends and the kind of chat that is safe to have. Mrs Brooks is the teacher responsible for online safety in school.


Information to help keep your child safe online can be found on several websites. The following we have found to be particularly useful:


Child Exploitation and Online Protection (CEOP)

The Child Exploitation and Online Protection (CEOP) website is run by the National Crime Agency. It has links to various websites and information available for all ages of children.  In addition, if you wish to report a concern relating to online safety, visit the link below. 


Think U Know

The internet has changed all of our lives, particularly our children’s. For parents and carers this opens up a whole new world of things to be aware of. For many of us, this can all be a bit too much. You might be struggling to keep up with the things your child is doing online, you might wonder whether what they are doing is safe, and you might also be thinking how can I be as good a parent online as I am offline?  This site aims to make online parenting simple!




We take bullying very seriously at Hilton Primary School. This is an area that we are currently developing further and we hope to gain the STOP award by the end of year. The aims of this award are:


  • To offer schools a structure to develop work around anti-bullying

  • To further develop strategies to enable children to feel included in policy making and school life
  • To remove barriers to learning and enable children to achieve their potential both academic and socially

  • To ensure that all members of the school understand practices and procedures that help minimise and identify bullying behaviour

  • To try and eradicate all forms of bullying and anti-social behaviour within the school environment

  • To celebrate good practise and show all that this school has a zero tolerance to bullying behaviour


We have a Friendship Patrol who are trained to support their peers on the playground.

Whilst Mrs Webb and Mrs Callister take a leading role with our Anti-Bullying work, if you are ever concerned that your child is being bullied, please talk to the class teacher or a senior member of staff.

Child Friendly Anti-Bullying Policy

Anti Bullying Policy

Parent/Carer Guide to Anti-Bullying